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RETURN & REFUND POLICY

At Wavy Mushroom Bars, we pride ourselves on providing high-quality and delicious mushroom bars to our valued customers. However, we understand that sometimes things may not go as planned and you may need to return or request a refund for your purchase. That’s why we have a comprehensive return and refund policy in place to ensure that your experience with us is as smooth and hassle-free as possible.

First and foremost, we have a 14-day return policy for all our products. If for any reason you are not satisfied with your purchase, you can return it within 14 days of receiving it for a full refund. To be eligible for a return, the product must be unopened, unused, and in its original packaging. We take great care in packaging our products to ensure their freshness and quality, so we kindly ask that you return them in the same condition.

In the rare case that you receive a damaged or defective product, please reach out to our customer service team within 48 hours of receiving the product. We will work quickly to resolve the issue and provide you with a replacement or a full refund, depending on your preference. We may also require photo evidence of the damage or defect for our records.

If you have simply changed your mind about your purchase, we will gladly offer you a refund in the form of store credit. This credit can be used towards any future purchases on our online store. Please note that shipping costs are non-refundable and any return shipping fees will be the responsibility of the customer.

In the case of a refund, please allow 5-7 business days for the funds to be credited back to your original form of payment. If you have any concerns or questions about the return and refund process, our customer service team is always here to assist you. We want to ensure that you are completely satisfied with your purchase and that your experience with us is a positive one.

Please note that our return and refund policy only applies to purchases made on our online store. If you have purchased our products from a third-party retailer, please reach out to them directly for their return and refund policy.

We strive to continuously improve our products and services, and your feedback is important to us. If you have any suggestions or comments regarding our return and refund policy, please do not hesitate to reach out to us. We value our customers and want to ensure that our policies are fair and transparent for everyone.

Thank you for choosing Wavy Mushroom Bars. We appreciate your support and hope that you are enjoying our delicious mushroom bars. We are committed to providing you with the best possible experience, and our return and refund policy is just one way we show our dedication to customer satisfaction. Happy snacking!

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